Returns & Exchanges
At Chaco Canyon Trading Co, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer returns and exchanges on unworn, tagged merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
Ship It Back
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing